On The Spot Systems® is the perfect solution for a business seeking real-time, market level insight; this includes collecting competitive data, food safety audits, or compiling store visitation checklists for merchandise management and standards control.
Your data collection forms can be automatically initiated in the field via email or text message, and QR codes at your location validate on-site visits. Our software's ability to run on various devices gives you (and your team) access to location specific data you need to maintain and grow your business.
On The Spot Systems® requires no proprietary software to run, and gives you various points during the process to see the audit feedback being provided--view and compare results in an Excel, CSV or PDF document before a field visit, at the end of the field user's route, or at any time during the audit period across your locations.
On The Spot Systems helps you create a more enriching user experience because we understand that a great service starts with proactively addressing issues. Our survey tool provides you instantaneous feedback, which in turn, allows you to remedy any service concerns quickly and easily. The data On The Spot Systems delivers will help you set (and surpass) satisfaction objectives, whether it's improving day-to-day operations or exceeding long-term service goals.
This enables you to foster a more meaningful relationship with your users, keeping them up-to-date on your business' news, promotions, and special opportunities.
Get more LIKES on Facebook and REVIEWS on Google. If a customer has a high NPS score you have the option to go right to your location-specific Facebook page so they can LIKE your business or to your Google review page!
On The Spot Systems requires no proprietary software to run and gives you the ability to view and compare results through our online real-time web portal, or in an Excel, CSV or PDF document.
On the Spot Systems provides sophisticated capabilities that will allow you to gather feedback from people on the go. Using our easy-to-use web portal, you can create customized branded surveys that are immediately available on almost any smartphone,tablet, or iPod touch. And the system offers a wide range of question types--and has branching, skipping, and randomization logic built in.
Regardless of the scope of your project, all data is collected, categorized, and instantaneously sent to you for deeper analysis and decision-making.
Introducing a new product can be an arduous process. However, On The Spot Systems gives you the capability to track and analyze sentiment for a new or existing product without the limitations that make focus groups or paper forms unreliable.
Our innovative survey tool lets you ask the questions you want to ask, in a format that fits your content (choose from over 20 unique question types), to refine and truly learn from the data you receive.
Surveys can be initiated from QR codes directly on packaging, or via text messages, or from a unique URL. This means getting your participants' thoughts is immediate and simple for you and them.
On The Spot Systems is a great solution for event organizers looking to learn more from the attendees at theirs conferences, events, or training seminars. Your survey can cover everything from the registration process and individual, to feedback on the facilities, or the conference as a whole.
All that attendees need to do is access your survey on their phone, tablet or iPod, and the feedback they provide is automatically tabulated and sent to you for consideration.
Constructing or updating a menu can sometimes feel like a guessing game, but On The Spot Systems ensures you'll be making smart decisions, based on real feedback.
Our mobile tool allows you to provide a participant with a Survey Board, where they can easily answer questions you write and design. Our system processes results immediately, making it possible for management to quickly collect and tabulate raw data, and easily recognize patterns on products they are considering adding to the menu.
Moreover, our software has proven to increase participation and removes the need to tally clerical data manually. On The Spot Systems saves you time, money, and provides real-time, collated results, often before the first dish is cleared from the table!
On The Spot Systems requires no proprietary software to run, and gives you various points during process to see the feedback being provided--view and compare results in an Excel, CSV or PDF document during the panel, at the end of the panel, or at any time during test period for items in test locations.