Follow SURVEY ON THE SPOT, the iPhone Survey App

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FAQs

What devices does SURVEY ON THE SPOT work on?
The iPhone, iPod Touch, most Blackberry models, Android, Pre, and many smartphone browsers.

How can I take a survey?
Download the app from the iTunes App store, click on the SURVEY ON THE SPOT link at the top of this page to take a survey on the web or enter www.surveyonthespot.com in your smartphone browser.



Q) How do I let my customers know to take a SURVEY ON THE SPOT?

A)  Businesses promote SURVEY ON THE SPOT to their customers using a variety of promotional materials, including:

  • Register cards
  • Table cards
  • Table tents
  • Menu call-outs
  • Business card size handouts
  • Register receipts
  • Emails to customer "clubs"
  • Stickers on takeout and prepared products
To see examples how our customers promote SURVEY ON THE SPOT to their clients, please see the client promotions page.

Do you need graphics for use in creating promotions?  Please see the graphics page.

        On The Spot Systems, Inc. Graphics

Q) I am having trouble viewing reports with Internet Explorer.  A dialogue box appears that I would like to avoid....

Fixing the IE 8 warning - ‘Do you want to view only the webpage content that was delivered securely?’

 IE8 Security Warning

To download the content you would have to click on the No button. 

If you are using IE, you may disable this warning by:

  1. Going  to Tools->Internet Options->Security
  2. Select the ‘Security’ tab
  3. Click the ‘Custom Level’ button
  4. In the ‘Miscellaneous’ section change “Display mixed content” to Enable

Q) How do I send a management alert as a text message?

A)  SURVEY ON THE SPOT will send management alerts based on specific survey submission criteria.  These are best viewed as email messages on the web or your smartphone.  If you desire to have the alert messages sent as text messages (note the plural as you will receive multiple mesages since the alerts contain the details of the survey submission).

To enter your phone number and receive text messages, please see the appropriate format based on your carrier.:
  Verizon: 10digitphonenumber@vtext.com
AT&T: 10digitphonenumber@txt.att.net
Sprint: 10digitphonenumber@messaging.sprintpcs.com
T-Mobile: 10digitphonenumber@tmomail.net
Nextel: 10digitphonenumber@messaging.nextel.com
Cingular: 10digitphonenumber@cingularme.com
Virgin Mobile: 10digitphonenumber@vmobl.com
Alltel: 10digitphonenumber@message.alltel.com
CellularOne: 10digitphonenumber@mobile.celloneusa.com
Omnipoint: 10digitphonenumber@omnipointpcs.com
Qwest: 10digitphonenumber@qwestmp.com

Please note that Standard text rates apply - check with your carrier or terms of your wireless plan for details.